Privacy Policy
Effective Date: 01/01/2025
Welcome to Flow Pool Services (“Company,” “we,” “our,” “us”). This Privacy Policy describes how we collect, use, and protect your information when you visit our website at https://www.flowpoolservices.com (“Website”) and interact with our services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Address
- Payment details (processed securely through third-party providers)
b. Non-Personal Information
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the Website
- Referring and exit URLs
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send confirmations
- Respond to inquiries, questions, and customer service requests
- Send updates, promotional materials, and service-related communications (you can opt out of promotional communications at any time)
- Monitor and analyze usage trends to improve user experience
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: To trusted third-party vendors who assist in operating our Website and providing our services (e.g., payment processors, scheduling tools).
- Legal Requirements: To comply with legal obligations or respond to lawful requests, such as subpoenas.
- Business Transfers: In connection with any merger, sale, or transfer of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Personalize your experience
- Track Website performance
- Analyze user behavior and traffic patterns
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Website.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions to protect your personal information when using online services.
6. Your Choices
- Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in the email or contacting us directly.
- Access and Correction: You can request access to or correction of your personal information by contacting us.
- Do Not Track Signals: Our Website currently does not respond to “Do Not Track” signals.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Flow Pool Services
Email: contact@flowpoolservices.com
Phone: 941-744-7767
Thank you for trusting Flow Pool Services with your information.